Policies and safety

Emergency guidance

This platform does not provide emergency or crisis-response services.

Immediate danger

If you or another person may be in immediate danger, contact local emergency services or go to the nearest emergency department now.

Do not wait for a booking

Appointment requests and platform messages are not monitored as an emergency channel.

Prepare support

Stay with a trusted person where possible and remove access to anything that could cause harm while urgent help is contacted.